Shipping Policy

1. Shipping Overview

KLS Truck Parts ships semi-truck parts and accessories from our warehouse in Waxahachie, TX 75165, USA. We aim to process and ship all orders as quickly as possible to ensure timely delivery.

2. Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Business days are Monday through Friday, excluding US federal holidays.

During peak seasons or promotional periods, processing times may be slightly longer. We will notify you if there are significant delays in processing your order.

3. Domestic Shipping (United States)

Shipping costs are calculated based on the weight, dimensions, and destination of your order. Exact shipping costs will be displayed at checkout before you complete your purchase.

4. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary by destination and are calculated at checkout.

Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.

Delivery times for international orders typically range from 7-21 business days depending on the destination and shipping method selected.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website. If you do not receive a tracking notification within 5 business days of placing your order, please contact us.

6. Shipping for Oversized Items

Some truck parts may qualify as oversized or freight-class items due to their weight or dimensions. Oversized items may require freight shipping, which involves longer delivery times and additional shipping charges. We will contact you if your order requires freight shipping to discuss options and costs.

7. Shipping Address

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping charges to re-ship the order.

8. Lost or Damaged Shipments

If your order appears to be lost or arrives damaged, please contact us within 7 days of the expected delivery date (for lost orders) or within 48 hours of receiving a damaged order.

We will work with the shipping carrier to resolve the issue and may offer a replacement or refund at our discretion. Please retain all original packaging materials and take photos of any damage for claim purposes.

9. Contact Us

If you have questions about shipping, please contact us: